Managed IT, from the closet to the roadmap.
Proactive monitoring, patching, help desk, and vCIO planning. We become the IT department so you can run the building.
Managed IT →On call 24/7 · New London · since 1994
Chuck Balzer still picks up. Thirty years on nursing floors, libraries, and shop networks — not a ticket queue in another state.
“I've used Chuck Balzer to build then update my entire IT infrastructure at all 4 skilled nursing facilities and our corporate office… with no down time.”John T. O'Neill · LNHA / Healthcare Administrator
Proactive monitoring, patching, help desk, and vCIO planning. We become the IT department so you can run the building.
Managed IT →
Synology deep-learning NVR and Amcrest 4K. People, vehicles, plates — not every swaying branch. Installed and supported from New London.
Security cameras →
3CX hosted in Ohio. Cat6 and fiber that tests clean. Dell Premier machines specified for the job, not a big-box SKU.
3CX phones →“Chuck was instrumental in designing our IT program and infrastructure to prepare us for Electronic Health Records. He also assisted us in upgrading our phone system to a VoIP platform. Chuck is professional, accessible, responsive and conscientious.”Heidi · Welcome Nursing Home
“Chuck had good ideas about how best to make our networks faster, more secure, and easily up-gradable. He worked well with our other technology partners and vendors to make sure our system runs smoothly. I would recommend his services without hesitation.”Anne Lowery, MLIS · Director, New London Public Library
Same-day and next-day on the home counties. Full managed IT across Greater Cleveland and the western suburbs. Remote options for island and seasonal work.
Reply within one business day. One number, site-wide.
Mon–Fri 8am–6pm · Emergency 24/7 · New London, OH 44851